Privacy Policy

This policy explains what this site collects when you ask about concrete work, why each field is there, who your details reach, and how long they are kept. It is specific to this site rather than copied from a template, and it is short enough to read.

What the request form collects

The form asks for your name, a phone number, an email address, the street address of the property, the city or town, the state, the ZIP code, and an optional description of what the concrete is doing. It may also put two or three short qualifying questions in front of the contact fields, and your answers to those travel with the request.

Five fields are required: your name, a valid US phone number, your email address, the property address and the ZIP code. The city and the state are optional and simply make the first call shorter. The description is optional. The qualifying questions are optional. Nothing else on the form is mandatory, and a request with the optional parts left blank works exactly the same way.

The form also carries fields you never see. One records which page of this site you sent the request from. Several record how you arrived: the campaign, medium, keyword or advertising click identifier in the link you followed, the site you came from if it was not this one, and the first page you landed on. One more is a decoy that a person never fills in, and a submission that comes back with it filled in is discarded as automated spam. None of those hidden fields contains anything about you personally.

Why the ZIP code is required

Because concrete work here is arranged by location, and without a ZIP code a request cannot be matched to anybody and would sit and do nothing. Which contractors will travel to a job depends on the town, and so does the permit office: of the 3,144 centerline miles of public highway in this county, 1,896.4 are under a town, village or city, 790.4 are county-owned and 412.6 belong to the state Department of Transportation, so work at the end of a driveway is permitted by whoever owns the road it meets. That is the whole reason the field will not let you past it.

The property address, and the one place it never goes

The address does one job: it puts the right contractor in front of the right slab. A ZIP code says who can reach you. The street line says which driveway, which is what somebody needs before they can say anything useful about the base under it, the water around it or the run of its joints. It is held, shared and deleted on exactly the same terms as everything else described here, with one deliberate exception. If a request ever fails to deliver, the error log records only whether an address was given, never any part of it, because a street line and a ZIP code together name a house and the people living in it. A partly redacted address is not private, it is just slower to read.

What we do not ask for

We do not ask your age, your income, your household, whether you own or rent, or anything at all about your finances. We do not ask for a card number, because nothing is paid through this site. There is no login and no account to create.

Visits, and what is measured

The arrival details described above are written once per visit into your browser's own session storage and read back when you submit the form. They are gone when you close the tab, they never leave your browser until you press the button, and they say where a request came from rather than who sent it.

This site runs no analytics tag, no advertising pixel and no third-party visitor tracker today. If one is ever added, this policy is updated in the same edit that adds it, because a measurement tag changes the honest answer to what this site collects.

Cookies and third parties

These are flat static pages. They set no cookies of their own and no advertising cookies. Two typefaces are loaded from Google Fonts, which means your browser requests those font files from Google when a page opens, and ordinary web server logs record page requests the way every web server does.

Who your details reach

Your request is created as a contact in GoHighLevel, the customer records system used to follow a job from the first call through to the work being booked, tagged with this site's own domain so it is clear where it came from. If that system cannot be reached, the request is emailed to us instead so that nothing is lost. From there your details go to the licensed, insured contractor or contractors we introduce you to, so that they can quote. A job that turns out to be two trades, concrete work plus drainage for a slab that is heaving, for instance, may reach two companies for that reason. We do not sell your details, we do not trade them, and we do not add you to mailing lists about anything other than the concrete you asked about.

How long it is kept

A request is kept for as long as it is useful to the job you asked about and to any follow up arising from it, and is then deleted. Concrete decisions here run on a season rather than a week: the pour window narrows through October, and a winter date needs a written protection plan rather than a hope, so a request made in November is often still open in April. That is why a record is not thrown away the moment the first call ends. Ask for yours to be deleted sooner and it will be. A contractor you were introduced to keeps their own record under their own terms, and deleting ours does not delete theirs, so ask them directly as well.

Your choices

You can ask what is held about you, ask for it to be corrected, or ask for it to be deleted. You can tell any contractor you were introduced to that you do not want to be contacted again, and that instruction stands on its own whatever we hold. You can also just leave the optional fields blank.

Getting in touch about this policy

Call the number in the header, or use the request form and say that your message is about privacy. Both arrive in the same place and both get answered.