Contact
Ask before you book anyone: who owns your cracked concrete?
Call, or send the form, and name the slab that is giving you trouble. You will hear whose job it is, what to put in writing and whether you need anyone at all.

Ask about your slab
Tell us about your slab
Send the details once. Nothing is booked and you owe nothing for asking.
We help you work out whose concrete it is and what to ask for, then introduce you to an independent Syracuse-area contractor to quote it.
What happens after you send
- Your request is inYou are not booked into anything. Sending the form books no work and costs you nothing.
- Watch for a call or textWe will reach out about the slab you described, usually to ask a question about the apron, the age of the concrete or the month you want to pour.
- Keep your photos handyA picture of the damage and one of the street edge make the first conversation shorter. Send them when we ask.
- Need to talk soonerCall (315) 640-3590 and tell us which slab it is.
Put it in writing before anyone pours
Seven questions for any contractor, any slab. Copy them into your messages and keep the answers with your contract.
- Air-entrained mix, with the air content namedThe mix decides whether the surface flakes again in a few winters.
- The pour date, and a plan if it turns coldCold nights after the pour count, even when the pour day is mild.
- How the slab is cured and coveredCuring and cold protection run for different lengths of time.
- No de-icer on the new slab this winterClean sand gives traction without feeding the scaling.
- Whose road it is, and who pulls the permitWork in a county road right of way needs a county permit first.
- A signed written contract before work startsNew York asks for a written contract on home improvement jobs over $500.
- What is removed, what is poured, what is leftA clear scope stops arguments about patching versus replacing.
$100 off your first job
Your $100 comes off once your first concrete job is booked.
- The credit comes from us, not out of the contractor's price.
- One credit per customer, per property.
- Your job needs to be booked by December 31, 2026.
- Mention the $100 when you book the work.
The straight-answer slab promise
- No charge to ask, and no obligation once you have.
- If the city or the road owner should fix it, we say so.
- We ask about the mix and the pour month up front.
- Your $100 is applied the way our Terms spell out.
Your contract is with the contractor, who answers to you for the work.
Concrete Repair Syracuse, (315) 640-3590
What to have ready
Measurements are optional. Tell us the street, the piece of concrete and what you see, and the month you hope to have it done. A photo of the damage and one of the edge by the road save a round of questions.
If a contractor has already quoted you, send the quote or read us the scope. We will point out what is missing, such as the mix, the pour date or the permit, so you can ask for it before you sign.
What you can expect
We are not a contractor, and pricing the work is not our job. We tell you which office decides each piece, then arrange an introduction to an independent contractor if you want one. Booking is your call, and asking costs you nothing. Your $100 comes off only after you book your first job.
Plain terms
What you can count on
Whose job it is, first
Before anyone quotes, we tell you if the city, the road owner or you should pay for the piece in question.
The winter questions asked up front
The mix, the pour month and first-winter protection are the three things a Syracuse repair is judged on, so ask about them early.
An independent contractor, introduced
You get an introduction to a local contractor who quotes the job. You choose whether to go ahead.
Nothing to book to ask
Ask which slab is yours to fix and what to put in writing, and walk away if the answer is that you need no one.
Questions
Questions people ask before they book
- 1
Do I have to book to get an answer?
No. Ask which piece is yours to fix and what to put in writing, and decide afterward. The $100 only comes off if you book your first job.
- 2
Can I send photos?
Yes, and they help. Show the damage, the edge by the road and anything that looks sunken. Send them when we reply or keep them ready for the call.
- 3
Who answers when I call?
Call (315) 640-3590 and tell us the street and the slab. You will hear whose job it is and what to put in writing.
Know whose slab it is, then pick the month.